Passionate, Dedicated, Experienced.
Leadership Team
Jennifer McCoy MSN, CNS, CPPS, CPHQ
Chief Executive Officer
Ms. McCoy is an experienced transformational leader in the healthcare industry who has successfully improved the culture in many organizations by reducing harm and improving the quality of care for more than 20 years.
Mark Stock MBA
Chief Experience Officer
Mr. Stock has been a leader of Patient Experience in the healthcare industry for over 15 years. His passion for patients, families, and healthcare workers has helped organizations transform how they create a unique and compassionate experience for those they serve.